> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inboxmate.psquared.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to InboxMate

> AI email triage and drafting for your team's mailbox — sorts incoming mail, drafts replies in your voice, and learns as you approve, until it can run routine work on autopilot.

InboxMate connects to your team's mailbox and takes over the busywork: it sorts every incoming email into your categories, drafts replies based on your knowledge base and past conversations, and hands you a short queue of suggestions to approve. As you approve — or edit — those suggestions, InboxMate learns which actions it can trust itself with, and you graduate the routine ones to run automatically. A website chat widget is available too, but for most teams email is where InboxMate starts.

## What InboxMate does for your inbox

<CardGroup cols={2}>
  <Card title="Sorts every email" icon="inbox">
    Connect Outlook (or any provider via forwarding) and InboxMate categorizes incoming mail the moment it arrives — support requests, invoices, spam, whatever your business needs sorted.
  </Card>

  <Card title="Drafts replies in your voice" icon="pen-to-square">
    Using your knowledge base, the contact's history, and your signature, InboxMate writes a reply draft for you to send, edit, or ignore.
  </Card>

  <Card title="Approve in Entscheidungen" icon="check-double">
    Suggested actions — a draft reply, an archive, a category — wait in one queue. Nothing customer-facing goes out until a person approves it.
  </Card>

  <Card title="Learns and automates" icon="graduation-cap">
    Every approval and edit teaches InboxMate. Once a rule earns enough trust, graduate it to autopilot so it fires without waiting on you.
  </Card>
</CardGroup>

### Also included

<Card title="Website chatbot" icon="message-bot" href="/user-guide/chatbot/deploy">
  InboxMate can also answer visitor questions directly on your website through a branded chat widget, trained on the same knowledge base as your inbox. Most teams set up email first and add the widget later.
</Card>

## How it works

<Steps>
  <Step title="Connect your Postfach">
    Sign in and go to **Mein Profil → Meine Postfächer → Postfach hinzufügen**. One-click OAuth for Outlook / Microsoft 365 is the fastest path and unlocks full mailbox actions (send-as-you, mirrored drafts, mirrored categories). Forwarding and SMTP/IMAP also work.
  </Step>

  <Step title="Confirm your categories">
    InboxMate reads your recent inbound mail and proposes categories that match your real traffic — or start from a business template. Pick an **aggressiveness level** (Vorsichtig, Standard, Aggressiv, or Anpassen) to decide how much runs automatically versus how much waits for your click.
  </Step>

  <Step title="Watch it sort and draft">
    InboxMate immediately runs the new categorizer over your recent inbox, so you see real categories and real drafts right away instead of waiting for the next email.
  </Step>

  <Step title="Review in Entscheidungen">
    Every suggested action lands in the **Entscheidungen** queue. Click **Ja** to approve, **Anders** to adjust it, or **Ignorieren** to dismiss it — each decision is also a training signal.
  </Step>

  <Step title="Graduate to autopilot">
    Approve the same kind of action a few times and InboxMate nudges you: *"Ab jetzt automatisch?"* Click **Ja, automatisch** to graduate that rule, or **Weiter fragen** to keep reviewing it. Customer-facing replies stay human-approved until you make that call yourself.
  </Step>
</Steps>

## Next steps

<CardGroup cols={3}>
  <Card title="Quickstart" icon="rocket" href="/getting-started/quickstart">
    Connect your mailbox and approve your first batch of suggestions in under 10 minutes.
  </Card>

  <Card title="Email integration" icon="plug" href="/user-guide/inbox/email-integration">
    The full setup guide for Outlook OAuth, forwarding, and SMTP/IMAP.
  </Card>

  <Card title="Inbox overview" icon="inbox" href="/user-guide/inbox/overview">
    See how conversations, categories, and AI drafts show up once you're connected.
  </Card>
</CardGroup>
