> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inboxmate.psquared.dev/llms.txt
> Use this file to discover all available pages before exploring further.
# Decisions queue
> The single queue where AI-suggested actions — drafts, forwards, tickets, archives — wait for your approval before they run.
Whenever a category rule wants to take an action you haven't yet trusted, InboxMate holds it instead of firing silently. It shows up in **Entscheidungen** — one global queue for every mailbox, so nothing gets buried in a single conversation. This is where supervised automation actually happens: the AI proposes, you decide.
The **Entscheidungen** page has two tabs: **Warteschlange** — the live queue this page describes — and **KI-Reife**, the overview of how much autonomy each rule has earned. See [KI-Reife](/user-guide/inbox/ai-maturity) for the second one.
The queue is opt-in *notified*, always-on *visible*. A sidebar badge and a "X offen — Entscheidungen ausstehend" dashboard card always show the count; an email/in-app ping on new decisions is a separate toggle in notification settings (**Benachrichtige mich, wenn eine Entscheidung ansteht**), off by default.
## What lands here
Any action a matched category wants to run that isn't yet trusted enough to auto-fire: forwarding an email, sending or auto-replying, filing a ticket, archiving, marking read, moving to a folder, or a hard delete. Each is a **suggestion** with a preview — a forward shows its recipient and note, a ticket shows its subject/priority/assignee, a reply shows the drafted text.
Actions from the same inbound email are grouped into one **chain card** — the email's subject, sender, category, and confidence appear once, followed by one row per pending action in execution order.
## Deciding on an action
Each row offers three choices:
Approve. The action executes immediately with the previewed content.
Re-route: pick a different recipient, assignee, or priority before it runs. Hidden for actions with no re-route target (archive, permanent delete).
Decline. An optional free-text reason helps the AI learn — see below.
For a chain with several steps, use **Alle bestätigen** to approve the whole chain at once, or **Einzeln** to expand it and decide row by row. Steps that depend on an earlier one show a locked chip instead of buttons — **läuft danach automatisch** if that step is set to auto, or **danach freigeben** if it's a further decision you'll make once the step above is approved.
### Edit before you approve
For forwards, sent emails, and auto-replies, the row shows a snippet of the drafted text with **Nachricht ansehen & bearbeiten**. That opens a split view — the sender's original message on one side, your editable draft on the other — so you can rewrite the note or reply body without losing context. Confirming there (**Freigeben & senden**) approves with your edited text; it's the same approval as clicking **Ja** on the row.
## Resolved history
Below the open queue, **Erledigte Entscheidungen** lists what you've already approved or ignored, each with **Details ansehen** for the full record: why the AI classified it that way, what happened, and who approved or ignored it and when. Nothing here is a silent auto-fire — only decisions an operator actually made show up, so the history reads as a decision log, not a raw activity dump.
## How this feeds learning
An **Ignorieren** with a reason, or an **Anders** correction (a different recipient, assignee, or priority than the AI proposed), is remembered — this is the light learning loop covered in [Learning from corrections](/user-guide/inbox/learning). It doesn't retrain a model; it keeps a short memory of recent corrections that gets fed back into future classifications for that categorizer.
## How this connects to automation
Every **Ja** (and every **Anders**) on the same rule counts toward that rule's trust. Approve it enough times and InboxMate offers to promote it to run automatically, no more suggestions. You can watch that progress for every rule — and promote deliberately — on the **KI-Reife** tab; the full graduation path, including which actions can graduate and which never can, is covered in [KI-Reife](/user-guide/inbox/ai-maturity).
Clicking **In Flow ansehen** on a chain opens the categorizer editor traced to the email that produced it, so you can see exactly which rule matched and adjust it if the AI got it wrong.