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WhatsApp integration is currently in development and available only on Business plans.
WhatsApp integration will allow your InboxMate agent to respond to customer messages on WhatsApp using the same knowledge base and personality as your website widget.

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Planned features

  • Receive and respond to WhatsApp messages in your InboxMate inbox
  • AI-drafted responses using your existing knowledge base
  • Same agent personality across website and WhatsApp
  • Rich message support (images, documents)