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Once your agent is configured, embed it on your website with a single script tag.
Publish tab

The Veröffentlichen tab: domains, page visibility and the embed code. Publishing happens via the button in the header.

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Embed code

Copy the snippet from your agent’s Publish tab and paste it before the closing </body> tag:
The exact embed code is generated for your agent. Copy it from the Publish tab in your agent’s settings. The widget loads asynchronously and won’t block your page.

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Platform guides

Place the InboxMate embed snippet on every page where the widget should appear. Most CMSes have a “custom code” field for this purpose — paste the snippet there and you’re done. Below are direct links to each platform’s official documentation for the step.
Shopify offers two paths. The recommended one is theme.liquid:
  1. Online Store → Themes → Edit code on your active theme.
  2. Open layout/theme.liquid in the editor.
  3. Paste the snippet directly before the closing </body> tag.
  4. Save.
Shopify’s official guide: Edit theme code in the Shopify admin.
If you’re on Shopify Plus with a checkout extension, also add the snippet via Settings → Customer events so it loads on the checkout pages: Customer events documentation.
The simplest path is a plugin:
  1. Install WPCode (free) or Insert Headers and Footers from the WordPress plugin directory.
  2. Plugin settings → Footer field → paste the snippet → save.
The plugin adds the snippet site-wide before </body>. Official WPCode docs: Insert custom code in WordPress.Without a plugin, edit your active theme’s footer.php directly — but a child theme is strongly recommended so theme updates don’t overwrite your edits. WordPress official: Editing files in WordPress.
  1. Project Settings → Custom Code.
  2. Paste the snippet into the Footer Code field.
  3. Save → Publish the site.
Webflow’s official guide: Custom code in head and body tags.
Wix needs a Premium plan for custom code.
  1. Dashboard → Settings → Custom Code → Add Custom Code.
  2. Paste the snippet, set Place Code in: Body — end, Apply to: All pages.
  3. Save.
Wix’s official guide: Adding custom code to your site.
Squarespace needs the Business plan or above for code injection.
  1. Settings → Advanced → Code Injection.
  2. Paste the snippet into the Footer field.
  3. Save.
Squarespace’s official guide: Adding code to your site.
  1. Project → Site Settings → General → Custom Code.
  2. Paste the snippet into the End of <body> tag field.
  3. Publish.
Framer’s official guide: Custom code.
Paste the snippet directly in your HTML file before the closing </body> tag of every page where the widget should appear. For multi-page sites, put it in a shared template/layout.
Stuck on a platform not listed here? Most CMSes call this feature “custom code”, “code injection”, or “header & footer scripts” — search your platform’s help docs for those terms, or book a free setup call from the Veröffentlichen tab in InboxMate.

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Making changes

The embed code points at a stored configuration file. Everything in that file takes effect only after a republish: appearance, domains, page rules, greeting, quick replies, delayed messages, help tab, email collection, handover and branding.Only instructions and knowledge are live immediately — the agent re-reads them on every message.
  1. Make changes to your agent (prompt, knowledge, widget style)
  2. Test using the Widget preview in your agent editor
  3. Changes are live right away for visitors on your site