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InboxMate brings your support channels into one AI-powered inbox. The primary channel is email — connect a mailbox and every incoming message gets triaged, drafted, and (on higher plans) auto-replied by the same AI agent. The website chatbot is a secondary channel: the same agent, knowledge base, and takeover flow, just answering visitors on your site instead of in their inbox.

Available integrations

Email

Connect a support mailbox — via Outlook/Microsoft 365 OAuth, forwarding, or SMTP/IMAP — for AI-triaged, AI-drafted responses.

Website chatbot

Serve visitors on your site with the same AI agent, knowledge base, and human takeover as email.
Mailbox count, seats, and other plan details are on the usage and billing page.