Setup
- Go to Settings > Email integration
- Add your support email address
- Follow the verification steps
AI email features
AI email drafts (all plans)
InboxMate analyzes incoming emails and drafts reply suggestions based on your knowledge base. You can review, edit, and send these drafts — or write your own response from scratch. Email drafts are included on every plan.AI email triage (Pro+)
On Pro and Business plans, InboxMate can automatically categorize and prioritize incoming emails, helping you focus on the most urgent messages first.Email auto-reply (Business only)
Business plans can enable automatic email responses. The AI sends replies directly without manual review, using your knowledge base and agent personality.Email limits by plan
| Plan | Email inboxes | AI drafts/month | Triage | Auto-reply |
|---|---|---|---|---|
| Starter | 1 | 25 | - | - |
| Pro | 3 | 200 | Yes | - |
| Business | 10 | 1,000 | Yes | Yes |