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How pricing works

InboxMate pricing has two parts:
  1. Your plan — determined by how many mailboxes you connect, plus team size and features.
  2. AI credits — one currency for all AI work, included monthly with every plan. Top up anytime.
Setup and rule-based sorting are free — routing, archiving and forwarding rules never consume credits. Only AI work does.

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Plans

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Free trial

All new signups start with a 14-day Pro trial — no credit card required. You get full access to Pro features during the trial period.

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Credits and usage tracking

Monitor your balance from Usage & Billing in the sidebar. The dashboard shows your AI credit balance (used vs. included), storage, and days remaining in the billing cycle.
  • At 80% of your monthly credits you receive a heads-up email.
  • At 100% your agents keep working through a 20% grace buffer — nothing breaks mid-conversation.
  • You can top up in one click: credits are available immediately, the invoice follows with your next billing.
Once the grace buffer is exhausted, AI actions pause until the next billing cycle or a top-up. Rule-based sorting and routing continue — they never consume credits.

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Billing

  • Plans and top-ups are invoiced monthly — no credit card required
  • Annual billing on Pro saves 2 months (pay for 10, get 12)
  • Upgrades take effect immediately; downgrades at the next billing cycle
  • Business plans are agreed individually — talk to us