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Open Einstellungen → Mein Profil. Everything here is scoped to you — your avatar, your personal details, your signature, the mailboxes you’ve connected. Workspace-wide defaults live under Konto instead.

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Meine Postfächer

The mailboxes you’ve connected for your own use. Mailboxes are owned per-user:
  • Connect a mailbox via the Postfach hinzufügen button. Three options — Outlook OAuth, email forwarding, SMTP. See the email integration guide for the full setup walkthrough.
  • Change the AI agent that handles a mailbox via the inline dropdown on the connection card.
  • Open the settings popover (the gear icon) to flip sharing, mirror toggles, see the forwarding address, or disconnect.
Account admins / owners see every mailbox on the workspace from this page so they can manage sharing centrally; regular users see what they own plus any mailbox that’s shared with the whole team.

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Profilbild

The avatar shown next to your name across the app — sidebar, conversation list, ticket assignee, activity history, comment authors.
  • PNG, JPG, or WebP, max 2 MB
  • A circular crop modal opens after upload so you can tweak the framing
  • Click Entfernen to drop back to initials

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Persönliche Angaben

Free-text fields stored on your user profile. Available as variables ({{agent.role}}, {{agent.phone}}, {{agent.mobile}}, {{agent.linkedin}}) and fed into the AI reply prompt as “about the operator” context so the model can match your seniority and reference your real contact details. The fields save on blur — no save button.

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E-Mail-Signatur

Your personal signature, appended automatically below every AI draft you send. The editor is a tiptap WYSIWYG with formatting + image upload + variable chips you can click to insert ({{agent.name}}, {{company.address}}, etc.).
  • Aktivieren toggle — disable to send mails without your signature
  • Vorschau anzeigen — renders the signature with variables resolved against your account/profile
  • Auf Workspace-Standard zurücksetzen — pulls in the workspace default signature (admin-set in Workspace settings)
The signature section is hidden until you have at least one mailbox connected — without a mailbox there’s no email to sign.

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UI-Sprache

EN or DE. Per-user override; falls back to the workspace default when not set.

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Voice settings (chat agents)

Only shown when your workspace has at least one chat-widget agent.
  • Transkriptions-Sprache — the speech-to-text language for the chat playground’s voice input.

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Sicherheit

  • Zwei-Faktor-Authentifizierung — coming soon